ERP Implementation Failure: A Case Study

ERP Implementation Failure: A Case Study
First, read ERP Implementation Failure: A Case Study” (ERP_ImplementFailure.pdf) which details a failed project at a major soft drink bottler.

Now assume that the executives at the software bottling plant have decided to redo the ERP implementation and have asked for your advice on how to make sure this time it is successful.

Therefore this assignment is a report to the executives on how you will address the issues on employee involvement, recognition and retention, and management support for ERP through changes in leadership.  In other words, how can the way that the various bottling plant leaders perform affect positively employee involvement, recognition and retention as well as management support for ERP.

Use the following as a template. ALWAYS LABEL SECTION OF YOUR RESPONSE with its number.  Paper length = 5 to 8 pages with 4 outside, online references.

 

1.  Introduction
   In this section you thank the executives for giving your group the opportunity to analyze their previous ERP implementation and present your findings and recommendations.
2. Findings
   In this section describe the state or status of the following by the end of the initial ERP implementation

2.1 Employee Involvement

2.2 Employee Recognition

2.3 Employee Retention

2.4 Support for the ERP application by the system’s users

3. Causes
   In this section describe the actions and/or lack of actions taken by the leadership that resulted in the findings in section 2.

3.1 Top management

3.2 Mid management

3.3 Project management /Change management

4. Recommendations
   In this section describe the actions you will take in the new implementation to answer the findings described in section 2.

4.1 Employee Involvement

4.2 Employee Recognition

4.3 Employee Retention

4.4 Support for the ERP application by the system’s users

5. Potential Shortcomings
   In this section describe the problems that could occur with the new plan in the area
   of costs, schedule, training, scope, etc.
6. References
   4 minimum excluding class readings.